Senior Account Manager – Remote | $3M+ Revenue Growth

CorVel Corporation; Glen Allen (VA); Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical & Pharmacy benefits

Dental & Vision benefits

401K & Roth 401K

Paid time off

Job summary

CorVel Corporation is seeking an Account Manager for a remote role in the United States. You will engage with executives, manage regional accounts, and drive revenue growth while delivering service excellence and stewardship reporting.

Responsibilities include consultative account management, renewals, and coordinating with cross-functional teams. You will use Salesforce to track opportunities and reports, and maintain strong relationships with senior stakeholders.

Qualifications

• Bachelor's degree in business or sales and marketing; account management experience preferred.
• Training within the insurance industry, managed care or related field preferred.
• Customer-focused with strong communication and analytical skills.

Responsibilities

• Provide consultative customer services for one or more new or established accounts.
• Introduce new services independently or with assistance as needed.
• Handle local or regional accounts.
• Manage accounts with revenue in one region and a minimum revenue amount of $1m per account with a combined revenue for all accounts of over $3m.
• Revenue growth with existing accounts.
• Accounts Receivable - Responsible for all aspects of collections in conjunction with the respective operations management.
• Client Stewardship- Responsible for conducting regular stewardship meetings and overseeing the integrity and delivery of client specific reports and information; must perform in a consultative role identifying trends and providing CorVel solutions to market and business challenges.
• Client Retention - Maintain continuous communication with customers to ensure that all service expectations are identified and maintained; communicate and engage senior management in account status, challenges and goals; every national account and large account will have an RVP (Regional Vice President) as a senior operations representative assigned to the account.
• Proactively raiseconcernsor potential issues to appropriate members of the management and executive team to remedy immediate concerns before they become issues; maintain an open items matrix to document all issues and resolution.
• Facilitate and coordinate internal customer set-up and external implementation.
• Coordinate and attend customer meetings; ensure CorVel participants are engaged.
• Discuss, understand, and meet agreed upon standards as mutually determined by CorVel and customer.
• Develop/maintain account service instructions/communicate to service staff and post on the Intranet.
• Manage contract renewals/price increases; coordinate with the AE and/or management team as appropriate.
• Present information to assigned customers in an organized and persuasive fashion for contract renewals, service issue discussions, or additional product sales.
• Regular attendance on the Monthly Account Manager Call
• Provide monthly account updates and document all new service opportunities in Salesforce.com
• Additional duties as assigned

Skills

Account management

Communication skills

Relationship building

Time management

Analytical skills

Customer service

Teamwork

Education

Bachelor's degree in business or sales and marketing

National certification or equivalent

Tools

Salesforce

Microsoft Office

Job description

CorVel Corporation is seeking an Account Manager for a remote role in the United States. You will engage with executives, manage regional accounts, and drive revenue growth while delivering service excellence and stewardship reporting.

Responsibilities include consultative account management, renewals, and coordinating with cross-functional teams. You will use Salesforce to track opportunities and reports, and maintain strong relationships with senior stakeholders.