Field Account Manager: Growth & Retention Specialist

WIN Waste Innovations; Stamford (CT); On-site; USD 65,000 - 95,000; Full time

Job summary

WIN Waste Innovations in Stamford, CT is seeking an Account Manager to drive revenue growth through consultative selling while retaining current customers. You will develop retention strategies, negotiate renewals, and work with sales leadership to resolve issues.

The role emphasizes reducing churn, meeting retention and upsell goals, and leveraging WIN's service portfolio. You will use Salesforce.com and pricing tools to prepare proposals and coordinate with internal teams.

Qualifications

• Bachelor's degree preferred.
• Excellent communication and problem-solving skills required.
• Strong negotiation skills and leadership experience preferred.

Responsibilities

• Establish and maintain high customer satisfaction and retention goals.
• Reduce lost accounts by addressing cancellation requests.
• Increase revenue by retention calls and upsell opportunities.
• Demonstrate waste evaluation expertise and knowledge of services.
• Communicate pricing and service strategies effectively.
• Quote pricing and pursue opportunities to upsell and cross-sell.
• Generate leads for inside and outside sales teams.
• Utilize sales tools such as Salesforce.com and TRUX.

Skills

Communication skills

Negotiation skills

Leadership

Education

Bachelor's degree preferred

Tools

Salesforce.com

TRUX

Pricing Tools

Job description

WIN Waste Innovations in Stamford, CT is seeking an Account Manager to drive revenue growth through consultative selling while retaining current customers. You will develop retention strategies, negotiate renewals, and work with sales leadership to resolve issues.

The role emphasizes reducing churn, meeting retention and upsell goals, and leveraging WIN's service portfolio. You will use Salesforce.com and pricing tools to prepare proposals and coordinate with internal teams.