Senior Account Management Analyst - Remote

CVS Health; Concord (NH); Hybride; USD 47 000 - 122 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Résumé du poste

CVS Health seeks a Senior Analyst, Account Management to oversee Meritain's partner portfolio, drive service excellence, and coordinate issue resolution across vendors and internal teams. You will work closely with Account Executives, client management, and operations to monitor performance and support strategic initiatives.

The role values strong relationship management, operational acumen, and the ability to navigate complex stakeholder environments while delivering improvements for clients,

Qualifications

• 3+ years of account management, client management, healthcare operations, project management, or related experience.
• Experience managing operational relationships with clients, vendors, business partners, or cross-functional stakeholders.
• Demonstrated ability to coordinate issue resolution and drive outcomes across multiple functional teams.
• Strong written and verbal communication skills, including the ability to facilitate meetings and present information to diverse audiences.
• Experience analyzing operational performance, identifying trends, and developing actionable recommendations.
• Proven ability to manage multiple priorities and deliver results in a fast-paced environment.

Responsabilités

• Oversee day-to-day management of Meritain's partner portfolio and serve as primary operational contact.
• Coordinate with Account Executives, client teams, and operations to monitor performance and support initiatives.
• Identify opportunities for process improvements and ensure governance across partners and vendors.

Connaissances

Account management

Healthcare operations

Relationship management

Cross-functional coordination

Communication skills

Formation

Bachelor's degree in Business Administration/Healthcare Administration

PM certifications or related training

Outils

Microsoft Excel

PowerPoint

Teams

Outlook

Description du poste

CVS Health seeks a Senior Analyst, Account Management to oversee Meritain's partner portfolio, drive service excellence, and coordinate issue resolution across vendors and internal teams. You will work closely with Account Executives, client management, and operations to monitor performance and support strategic initiatives.

The role values strong relationship management, operational acumen, and the ability to navigate complex stakeholder environments while delivering improvements for clients,