Senior Account Management Analyst (Remote Healthcare)

CVS Health; Pierre (SD); Hybrid; USD 47,000 - 122,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Senior Analyst, Account Management to manage Meritain's partner portfolio and support navigation, advocacy, and vendor solutions. You will serve as the operational contact for partners and internal stakeholders, driving service excellence and accountability.

You will collaborate with Account Executives, client management teams, and implementation groups to drive partner performance, coordinate issue remediation, and support strategic initiatives that enhance client and

Qualifications

• 3+ years of account management, client management, healthcare operations, project management, or related experience.
• Experience managing operational relationships with clients, vendors, business partners, or cross-functional stakeholders.
• Demonstrated ability to coordinate issue resolution and drive outcomes across multiple functional teams.
• Strong written and verbal communication skills, including the ability to facilitate meetings and present information to diverse audiences.
• Experience analyzing operational performance, identifying trends, and developing actionable recommendations.
• Proven ability to manage multiple priorities and deliver results in a fast-paced environment.

Responsibilities

• Support day-to-day management and support of Meritain's partner portfolio, including navigation, advocacy, and vendor solutions.
• Coordinate issue remediation and governance processes across internal teams and partners.
• Assist in implementations, escalations, and sales enablement initiatives.
• Monitor operational performance and contribute to cross-functional collaboration to improve client and member experience.

Skills

Account management

Relationship management

Project coordination

Communication

Operational analysis

Multitasking

Microsoft Office

Collaboration

Education

Bachelor's degree in Business Administration

Bachelor's degree in Healthcare Administration

Bachelor's degree in Communications

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Microsoft Outlook

Job description

CVS Health is seeking a Senior Analyst, Account Management to manage Meritain's partner portfolio and support navigation, advocacy, and vendor solutions. You will serve as the operational contact for partners and internal stakeholders, driving service excellence and accountability.

You will collaborate with Account Executives, client management teams, and implementation groups to drive partner performance, coordinate issue remediation, and support strategic initiatives that enhance client and