Senior Account Management Analyst — Remote (Healthcare)

CVS Health; Washington (District of Columbia); Híbrido; USD 47.000 - 122.000; Tempo integral

Resumo da vaga

CVS Health is seeking a Senior Analyst, Account Management to manage Meritain's partner portfolio and support operational excellence across stakeholders.

You will coordinate issue resolution, support implementations, and drive governance while partnering with sales, client management, and operations to improve client and member experiences. This role offers remote/hybrid options within the United States.

Qualificações

• 3+ years in account management, client management, healthcare operations, project management, or related experience.
• Experience managing operational relationships with clients, vendors, business partners, or cross-functional stakeholders.
• Coordinate issue resolution and drive outcomes across multiple functional teams.
• Strong written and verbal communication, including meetings and presentations.

Responsabilidades

• Oversee day-to-day management and support of Meritain's partner portfolio.
• Monitor performance, coordinate issue remediation, and support implementations and escalations.
• Maintain governance processes and identify opportunities for improvement.
• Contribute to sales enablement and growth initiatives.

Conhecimentos

Account management

Client management

Vendor management

Cross-functional collaboration

Project coordination

Communication

Microsoft Office

Organization

Formação

Bachelor's degree

Ferramentas

Excel

PowerPoint

Teams

Outlook

Descrição da vaga

CVS Health is seeking a Senior Analyst, Account Management to manage Meritain's partner portfolio and support operational excellence across stakeholders.

You will coordinate issue resolution, support implementations, and drive governance while partnering with sales, client management, and operations to improve client and member experiences. This role offers remote/hybrid options within the United States.