Senior Account Leader, Software & Internet (Americas)

Arcadis; San Francisco (CA); On-site; USD 186,000 - 213,900; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Parental leave

Wellbeing benefits

Tuition reimbursement

Reward program

Job summary

Arcadis is seeking an Account Leader for our Software & Internet sector in the US. You will manage client experience, drive growth within an existing portfolio, and ensure margins meet targets across Software & Internet.

You’ll build lasting relationships with key clients and lead multidisciplinary teams to deliver services that include design, construction, and engineering. With a focus on sustaining growth, you will forecast workload, determine pursuit teams, secure contract terms, and explore

Qualifications

• Experience in account management or client management within professional services.
• Ability to grow client relationships and increase wallet share across services.
• Strong understanding of pricing, margins, and financial metrics.

Responsibilities

• Drive organic growth within the Software & Internet client portfolio through oversight of performance and levers.
• Increase share of wallet by cross-selling and upselling existing services.
• Own the client experience, satisfaction, retention, and resolution of escalations.
• Lead and mentor the account team with an inclusive, collaborative culture.

Skills

Account management

Client relationships

Forecasting

Commercial acumen

Leadership

Education

Bachelor's degree in business

Job description

Arcadis is seeking an Account Leader for our Software & Internet sector in the US. You will manage client experience, drive growth within an existing portfolio, and ensure margins meet targets across Software & Internet.

You’ll build lasting relationships with key clients and lead multidisciplinary teams to deliver services that include design, construction, and engineering. With a focus on sustaining growth, you will forecast workload, determine pursuit teams, secure contract terms, and explore