Senior Account Executive - AI CX & Enterprise SaaS

Zendesk, Inc.; Hartford (CT); Hybrid; USD 283,000 - 425,000; Full time

Benefits offered by this job

Hybrid work model

Remote work part of the week

Job summary

Zendesk, Inc. is seeking a Hunter Account Executive to prospect, qualify and close durable net-new business in a hybrid work model. You will translate customer priorities into a Zendesk platform and AI value, manage a multi-threaded buying committee, and own deal progression from discovery to close.

You will build and maintain a robust pipeline, engage executive stakeholders, and maintain CRM accuracy, forecast discipline, and risk visibility while navigating complex B2B SaaS deals.

Qualifications

• Demonstrated capability in complex B2B SaaS new-business selling.
• Evidence of prospecting discipline and quota attainment.
• Ability to discuss AI, automation, service operations and platform value credibly.

Responsibilities

• Create and maintain a robust pipeline to meet quota.
• Lead a repeatable prospecting-to-close process from discovery to close.
• Maintain CRM data, pipeline health, and forecast discipline.

Job description

Zendesk, Inc. is seeking a Hunter Account Executive to prospect, qualify and close durable net-new business in a hybrid work model. You will translate customer priorities into a Zendesk platform and AI value, manage a multi-threaded buying committee, and own deal progression from discovery to close.

You will build and maintain a robust pipeline, engage executive stakeholders, and maintain CRM accuracy, forecast discipline, and risk visibility while navigating complex B2B SaaS deals.