Senior Account Director, Regional Enterprise — Remote

Lumen Technologies; California (MO); Hybrid; USD 120,000 - 161,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen Technologies is hiring an Account Director II- Regional Enterprise to own expansion and modernization across a portfolio of high-profile accounts. You will connect customer priorities to outcomes across network, cloud, security, and managed services, leading cross-functional teams to drive revenue and measurable value.

You will independently plan account strategies, shape commercial outcomes, and coordinate resources with Solutions Engineering, Customer Success, Product, Delivery,

Qualifications

• 6+ years of complex B2B sales experience with sustained success building relationships and achieving goals.
• Bachelor’s degree or equivalent education and experience; practical experience with AI-enabled sales tools is preferred.
• Experience owning complex or high-profile accounts and moving opportunities from discovery through close.
• Deep expertise in customer business/financial drivers, networking, cloud, security, managed services, or enterprise tech sales.
• Demonstrated judgment in negotiating product, service, pricing, or terms with senior stakeholders.
• Ability to plan account strategy independently, influence colleagues, and lead cross-functional teams without authority.
• Strong executive communication, business-case development, forecasting, pipeline management, and CRM discipline.

Responsibilities

• Own and execute account strategies for complex Regional Enterprise customers and lead cross-functional pursuit teams.
• Analyze customer business models, priorities, challenges, environment, and funding paths to identify opportunities.
• Build qualified expansion pipeline through executive relationships and proactive discovery.
• Prioritize opportunities based on value, fit, risk, and revenue potential; provide actionable input.
• Lead discovery with executives and stakeholders to define outcomes, value at stake, criteria, and urgency.
• Translate needs into quantified business cases addressing value, investment, and implementation considerations.
• Coordinate resources across teams to align around customer and commercial objectives.
• Maintain rigorous account plans, stakeholder maps, and CRM records.

Skills

Complex B2B sales

Executive communication

Forecasting

CRM discipline

Education

Bachelor’s degree

Tools

AI-enabled sales tools

Job description

Lumen Technologies is hiring an Account Director II- Regional Enterprise to own expansion and modernization across a portfolio of high-profile accounts. You will connect customer priorities to outcomes across network, cloud, security, and managed services, leading cross-functional teams to drive revenue and measurable value.

You will independently plan account strategies, shape commercial outcomes, and coordinate resources with Solutions Engineering, Customer Success, Product, Delivery,