Self-Storage Customer Success & Sales Pro (Day Shift)

Mini Mall Storage; Atlanta (GA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive hourly pay

Paid time off

Health, dental, vision, and life ins.

401(k) matching program

Employee Assistance Program

Employee discounts

Career growth opportunities

Safety-first, team-oriented culture

Job summary

Mini Mall Storage is hiring a Customer Service Representative (Self Storage) in Atlanta, GA. This role blends customer service, sales, and property operations to help customers choose storage solutions while keeping facilities safe, clean, and welcoming.

The position offers competitive hourly pay with paid time off, a bonus program, full-time daytime hours, comprehensive benefits, 401(k) matching, and growth opportunities in a rapidly expanding company.

Qualifications

• High school diploma or equivalent is required.
• Experience in customer service, sales, retail, hospitality, or property management is an asset.
• Strong communication and organizational skills.
• Comfortable working independently and managing multiple priorities.
• A background check is part of the hiring process.
• Basic computer skills, including Microsoft Office.

Responsibilities

• Assist customers in person, by phone, and online.
• Convert leads into rentals through consultative selling and relationship building.
• Complete rental agreements, payments, and customer documentation accurately.
• Support collections, delinquency management, and auction processes.
• Conduct property inspections and maintain unit inventory.
• Ensure the facility meets cleanliness, safety, security, and brand standards.
• Process payments and complete daily business reconciliation.
• Support maintenance and property improvement initiatives.
• Safely lift, carry, and transport materials weighing up to 50 lbs on an occasional basis.

Skills

Customer service

Sales

Retail

Hospitality

Property management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mini Mall Storage is hiring a Customer Service Representative (Self Storage) in Atlanta, GA. This role blends customer service, sales, and property operations to help customers choose storage solutions while keeping facilities safe, clean, and welcoming.

The position offers competitive hourly pay with paid time off, a bonus program, full-time daytime hours, comprehensive benefits, 401(k) matching, and growth opportunities in a rapidly expanding company.