Self-Storage Site Manager | Customer Experience & Operations

Mini Mall Storage; Marietta (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Bonus program

Health insurance

401(k) matching

EAP and discounts

Career growth

Safety-focused culture

Job summary

Mini Mall Storage is seeking a Site Manager (Self Storage) in Marietta, GA. This role combines customer service, sales, and property operations to help tenants select the right storage solutions while keeping the facility safe, clean, and welcoming.

You will lead a small team, set leasing targets, and collaborate with regional leadership to drive occupancy and smooth daily operations. We offer a daytime, full-time schedule with competitive compensation, a comprehensive benefits package, and

Qualifications

• High school diploma or equivalent.
• Experience in customer service, sales, retail, hospitality, or property management is an asset.
• Experience managing the day-to-day activities of a team.
• Strong communication and organizational skills.
• Comfortable working independently and managing multiple priorities.
• Basic computer skills, including Microsoft Office.

Responsibilities

• Deliver exceptional customer service by resolving tenant inquiries and issues promptly and professionally.
• Manage daily property operations, including leasing, rent collection, tenant records, unit inventory, pricing, and payment processing.
• Maintain facility cleanliness, coordinate repairs, and ensure site safety, security, and regulatory compliance.
• Develop local marketing initiatives to attract new tenants and maximize occupancy.
• Partner with the Regional Operations Manager on budgeting, expense tracking, and financial reporting.
• Support hiring, scheduling, UKG timekeeping, overtime management, and employee training and development, including serving as a trainer for property staff.
• Perform additional duties as assigned.

Skills

Customer service

Sales

Team leadership

Communication

Organization

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mini Mall Storage is seeking a Site Manager (Self Storage) in Marietta, GA. This role combines customer service, sales, and property operations to help tenants select the right storage solutions while keeping the facility safe, clean, and welcoming.

You will lead a small team, set leasing targets, and collaborate with regional leadership to drive occupancy and smooth daily operations. We offer a daytime, full-time schedule with competitive compensation, a comprehensive benefits package, and