Self-Storage Site Manager: Grow, Lead, Thrive

Mini Mall Storage Properties; Florence (MS); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Bonus program

Daytime schedule

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) matching

EAP

Job summary

Mini Mall Storage Properties is seeking a Site Manager (Self Storage) to blend customer service, sales, and property operations. You will help customers choose storage solutions and keep the facility safe, clean, and welcoming.

Based in Mississippi, the role is full-time daytime with no late nights or Sundays. You will oversee leasing, rent collection, tenant records, and local marketing while partnering with the Regional Operations Manager on budgeting and training.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, sales, retail, hospitality, or property management is an asset.
• Experience managing the day-to-day activities of a team.
• Strong communication and organizational skills.
• Comfortable working independently and managing multiple priorities.
• Basic computer skills, including Microsoft Office.

Responsibilities

• Deliver exceptional customer service by resolving tenant inquiries and issues promptly and professionally.
• Manage daily property operations, including leasing, rent collection, tenant records, unit inventory, pricing, and payment processing.
• Maintain facility cleanliness, coordinate repairs, and ensure site safety, security, and regulatory compliance.
• Develop local marketing initiatives to attract new tenants and maximize occupancy.
• Partner with the Regional Operations Manager on budgeting, expense tracking, and financial reporting.
• Support hiring, scheduling, UKG timekeeping, overtime management, and employee training and development, including serving as a trainer for property staff.
• Perform additional duties as assigned.

Skills

Strong communication

Organizational skills

Team leadership

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mini Mall Storage Properties is seeking a Site Manager (Self Storage) to blend customer service, sales, and property operations. You will help customers choose storage solutions and keep the facility safe, clean, and welcoming.

Based in Mississippi, the role is full-time daytime with no late nights or Sundays. You will oversee leasing, rent collection, tenant records, and local marketing while partnering with the Regional Operations Manager on budgeting and training.