Self-Storage Operations & Sales Leader

Prime-Storage-Group-; Bangor (ME); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health, dental, life, vision insurance

401(k) with company match

Paid time off and holidays

Career advancement opportunities

Job summary

Prime Group Holdings, LLC is seeking a General Manager to lead daily self-storage facility operations at our Scarborough, ME location. You will drive tenant service, unit showings, and merchandise sales while maintaining a secure, well-kept property.

You will manage collections, deposits, and customer communications, ensuring high occupancy and excellent service. This on-site role emphasizes teamwork, reliability, and adaptability across locations in a fast-paced environment.

Qualifications

• 2 - 4 years of relevant work experience in a fast-paced, customer-facing environment, with direct involvement in profit-and-loss management (unless recently graduated with a bachelor’s degree).
• High School diploma or GED required
• Excellent interpersonal and communication skills, both in person and over the phone
• Ability to work effectively both independently and as part of a team
• Must be technically savvy with the ability to learn new applications and Point of Sale systems
• Proficiency in Microsoft products such as Outlook is required
• Must be physically able to perform routine maintenance duties daily such as walking the property to assess areas of need, maintaining cleanliness of bathrooms, office and hallways, weeding, operating power tools, changing light bulbs and other maintenance related duties.
• Must be able to lift 50lbs
• Possession of a valid driver's license, insurance, and reliable transportation
• Availability for travel and flexibility to work at various locations
• Must be able to travel and work at: 100 Enterprise Drive, Scarborough, ME 04074

Responsibilities

• Deliver excellent customer interactions both in-person and over the phone to meet tenants' needs
• Use creativity to generate sales and maintain high occupancy levels through effective advertising and customer relations
• Manage daily operations, including collections, deposits, and customer calls
• Show and rent units by understanding tenant needs and offering the best storage solutions
• Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities
• Assist with auction preparations, handling tenant communications with compassion
• Consistently deliver exceptional customer service and actively contribute to achieving positive customer reviews and feedback, in alignment with company customer-experience standards and performance expectations
• Maintain the facility’s “curb appeal” by ensuring it is clean, safe, and secure, and performing minor maintenance
• Other duties as assigned

Skills

Customer service

Sales skills

Team player

Communication

Education

High School diploma

Tools

Point of Sale systems

Microsoft Outlook

Job description

Prime Group Holdings, LLC is seeking a General Manager to lead daily self-storage facility operations at our Scarborough, ME location. You will drive tenant service, unit showings, and merchandise sales while maintaining a secure, well-kept property.

You will manage collections, deposits, and customer communications, ensuring high occupancy and excellent service. This on-site role emphasizes teamwork, reliability, and adaptability across locations in a fast-paced environment.