Self-Storage Operations Leader | General Manager

Prime Storage Group; Payson (UT); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Work-life balance

Bonus opportunities

Health insurance

Dental insurance

Vision insurance

Disability insurance

401(k) matching

Paid time off

Career advancement

Job summary

Prime Group Holdings, LLC in Utah is seeking a General Manager to lead daily operations of self-storage facilities, drive occupancy, and manage customer interactions and maintenance. You will rent units, sell merchandise, and ensure security and curb appeal across multiple locations.

The role emphasizes strong sales, service orientation, and the ability to coordinate maintenance and operations while delivering excellent tenant experiences.

Qualifications

• 2-4 years of relevant work experience in a fast-paced, customer-facing environment with potential P&L exposure.
• High School diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work effectively both independently and as part of a team.
• Technically savvy with the ability to learn new applications and POS systems.
• Proficiency in Microsoft Outlook and other Microsoft Office products.
• Must perform routine maintenance duties and be able to lift 50 lbs.
• Valid driver’s license, insurance, and reliable transportation.
• Willingness to travel and work at multiple locations.

Responsibilities

• Deliver excellent customer interactions in person and by phone to meet tenants' needs.
• Generate sales and maintain high occupancy through advertising and relationships.
• Manage daily operations including collections, deposits, and calls.
• Show and rent units by assessing tenant needs and offering storage solutions.
• Sell merchandise, upsell insurance, schedule moving trucks, and cross-sell services.
• Assist with auction preparations and tenant communications.
• Maintain exceptional customer service and contribute to positive reviews.
• Keep the facility clean, safe, and well maintained; perform minor maintenance.
• Other duties as assigned.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High School diploma or GED

Tools

POS systems

Microsoft Outlook

Microsoft Office

Job description

Prime Group Holdings, LLC in Utah is seeking a General Manager to lead daily operations of self-storage facilities, drive occupancy, and manage customer interactions and maintenance. You will rent units, sell merchandise, and ensure security and curb appeal across multiple locations.

The role emphasizes strong sales, service orientation, and the ability to coordinate maintenance and operations while delivering excellent tenant experiences.