General Manager, Self-Storage Operations & Sales

Prime-Storage-Group-; Town of Nokomis (WI); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with matching

Paid time off and holidays

Bonus opportunities

Career advancement

Job summary

Prime Group Holdings, LLC is seeking a General Manager for Prime Storage Group to lead daily self-storage facility operations, including unit rentals, truck rentals, sales, and merchandise, while safeguarding property and ensuring excellent tenant experiences.

You will build strong tenant relationships, drive occupancy and revenue, supervise maintenance and safety programs, and coordinate moving services across multiple locations.

Qualifications

• 2–4 years of customer-facing experience with potential P&L exposure.
• High school diploma or GED required.
• Must be technically savvy with the ability to learn new applications and POS systems.
• Ability to work independently and in a team.

Responsibilities

• Deliver excellent customer interactions in-person and by phone to meet tenants' needs.
• Generate sales and maintain high occupancy through advertising and customer relations.
• Manage daily operations, including collections, deposits, and customer calls.
• Show and rent units by understanding tenant needs and offering the best storage solutions.
• Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities.
• Assist with auction preparations and tenant communications with compassion.
• Maintain curb appeal and ensure cleanliness, safety, and minor maintenance.

Skills

Communication

Customer service

Teamwork

Independence

Education

High School diploma or GED

Tools

POS systems

Microsoft Outlook

Job description

Prime Group Holdings, LLC is seeking a General Manager for Prime Storage Group to lead daily self-storage facility operations, including unit rentals, truck rentals, sales, and merchandise, while safeguarding property and ensuring excellent tenant experiences.

You will build strong tenant relationships, drive occupancy and revenue, supervise maintenance and safety programs, and coordinate moving services across multiple locations.