Self-Storage Assistant Manager

Prime Storage Group; Atwood (NC); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health, dental, life, vision insurance

401(k) matching

Job summary

Prime Group Holdings, LLC, owner of Prime Storage Group, is seeking an Assistant Manager to lead front-desk operations at self-storage facilities. You will rent units and trucks, process payments, and provide friendly, proactive service to customers while maintaining property standards.

You will upsell moving products, assist in unit sizing decisions, and ensure timely deposits and collections. The role requires strong communication and reliability with a focus on guest satisfaction and

Qualifications

• 1–2 years of relevant work experience in a fast-paced, customer-facing environment.
• High School Diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work effectively both independently and as part of a team.
• Must be technically savvy with the ability to learn new applications and POS systems.
• Proficiency in Microsoft Outlook is required.

Responsibilities

• Rent out self-storage units, parking spaces, and other related products.
• Convert telephone and walk-in inquiries into rentals.
• Maintain accounts receivables through the pursuit of collections, posting of payments, and processing.
• Delivery of daily bank deposits accurately and timely.
• Upsell moving products and assist in unit sizing decisions.
• Greet customers promptly, enthusiastically and professionally.
• Understand and sell the features and benefits of the property at all opportunities.
• Resolve customer issues in a timely and effective manner.
• Consistently deliver exceptional customer service and actively contribute to achieving positive customer reviews and feedback, in alignment with company customer-experience standards and performance expectations.
• Ensure that company standards of cleanliness and appearance are met.
• Inspect the property, including performing lock checks.
• Perform other duties as assigned.
• Must be able to work 3 full time days, no partial days

Skills

Customer service

Interpersonal communication

Teamwork

Sales/upselling

Time management

POS systems

Education

High School Diploma or GED

Tools

Outlook

Point of Sale systems

Job description

Prime Group Holdings, LLC, owner of Prime Storage Group, is seeking an Assistant Manager to lead front-desk operations at self-storage facilities. You will rent units and trucks, process payments, and provide friendly, proactive service to customers while maintaining property standards.

You will upsell moving products, assist in unit sizing decisions, and ensure timely deposits and collections. The role requires strong communication and reliability with a focus on guest satisfaction and