Self-Storage Operations Manager | Customer & Sales Focus

Prime Storage; Marietta (GA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Vision insurance

Short-term disability

Long-term disability

401(k) with company match

Paid time off

Job summary

Prime Group Holdings, LLC, a leading self-storage operator, seeks a General Manager for Prime Storage Group. You will lead daily operations, drive occupancy, manage customer interactions, and oversee maintenance and safety across facilities.

The role emphasizes sales, service excellence, and effective team collaboration; 2-4 years in a fast-paced, customer-facing role is ideal. Expect competitive pay, insurance options, and opportunities for career growth.

Qualifications

• 2-4 years of relevant work experience in a fast-paced, customer-facing environment.
• High School diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Must be physically able to perform routine maintenance and lift up to 50 lbs.

Responsibilities

• Deliver excellent customer interactions in-person and over the phone to meet tenants' needs.
• Generate sales and maintain high occupancy through advertising and customer relations.
• Manage daily operations, including collections, deposits, and customer calls.
• Show and rent units by understanding tenant needs and offering the best storage solutions.
• Active selling of merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities.
• Assist with auction preparations and tenant communications with compassion.

Skills

Customer service

Sales

Operations management

Teamwork

POS systems

Microsoft Office

Education

High School diploma

Tools

Point of Sale systems

Microsoft Outlook

Job description

Prime Group Holdings, LLC, a leading self-storage operator, seeks a General Manager for Prime Storage Group. You will lead daily operations, drive occupancy, manage customer interactions, and oversee maintenance and safety across facilities.

The role emphasizes sales, service excellence, and effective team collaboration; 2-4 years in a fast-paced, customer-facing role is ideal. Expect competitive pay, insurance options, and opportunities for career growth.