Self-Storage General Manager - Operations & Sales Leader

Prime Storage; Eliot (ME); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Competitive pay and bonus

Health, dental, life, vision insurance

401(k) matching

Paid time off and holidays

Career advancement opportunities

Job summary

Prime Group Holdings, LLC is seeking a General Manager for Prime Storage Group to lead daily operations of self-storage facilities. You will drive tenant interactions, sales, and maintenance, ensuring high occupancy and strong customer service.

The role emphasizes monitoring collections, coordinating with customers, and maintaining secure, attractive properties across multiple locations in the Northeast. A hands-on leader with strong communication and team collaboration is ideal.

Qualifications

• 2 - 4 years of relevant work experience in a fast-paced, customer-facing environment, with direct involvement in profit-and-loss management (unless recently graduated with a bachelor’s degree).
• High School diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work effectively both independently and as part of a team.
• Must be technically savvy with the ability to learn new applications and Point of Sale systems.
• Proficiency in Microsoft products such as Outlook is required.
• Must be physically able to perform routine maintenance duties daily such as walking the property to assess areas of need, maintaining cleanliness of bathrooms, office and hallways, weeding, operating power tools, changing light bulbs and other maintenance related duties.
• Must be able to lift 50lbs.
• Possession of a valid driver's license, insurance, and reliable transportation.
• Availability for travel and flexibility to work at various locations.

Responsibilities

• Deliver excellent customer interactions both in-person and over the phone to meet tenants' needs.
• Use creativity to generate sales and maintain high occupancy levels through effective advertising and customer relations.
• Manage daily operations, including collections, deposits, and customer calls.
• Show and rent units by understanding tenant needs and offering the best storage solutions.
• Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities.
• Assist with auction preparations, handling tenant communications with compassion.
• Maintain the facility’s curb appeal by ensuring it is clean, safe, and secure, and performing minor maintenance.
• Other duties as assigned.

Skills

Customer interactions

Sales

Operations management

Maintenance basics

Education

High School diploma or GED

Tools

POS systems

Outlook

Job description

Prime Group Holdings, LLC is seeking a General Manager for Prime Storage Group to lead daily operations of self-storage facilities. You will drive tenant interactions, sales, and maintenance, ensuring high occupancy and strong customer service.

The role emphasizes monitoring collections, coordinating with customers, and maintaining secure, attractive properties across multiple locations in the Northeast. A hands-on leader with strong communication and team collaboration is ideal.