Self-Storage Operations Leader

Prime-Storage-Group-; Holly Springs (GA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

401(k) matching

Paid time off

Job summary

Prime Group Holdings, LLC is seeking a General Manager to lead daily operations at our self-storage facilities in the region. You will drive unit rentals, merchandise sales, and maintenance, while building strong customer relationships and ensuring secure properties.

You’ll oversee collections, deposits, and tenant communications, with a focus on occupancy, safety, and curb appeal. This role offers growth opportunities within a fast-paced, customer-focused team.

Qualifications

• 2–4 years in a fast-paced customer-facing role with P&L exposure.
• High School diploma or GED required.
• Excellent interpersonal and communication skills, in person and over the phone.
• Ability to work independently and in a team.
• Tech-savvy with ability to learn POS and property management software.
• Proficient in Microsoft Outlook and related MS Office tools.
• Capable of routine maintenance tasks and lifting up to 50 lbs.
• Valid driver's license, insurance, and reliable transportation.
• Willingness to travel to multiple locations.

Responsibilities

• Deliver excellent customer interactions in person and by phone to meet tenants' needs.
• Generate sales and maintain high occupancy through advertising and relations.
• Manage daily operations including collections, deposits, and customer calls.
• Show and rent units by understanding tenant needs and offering storage solutions.
• Upsell merchandise and insurance; schedule moving trucks and cross-sell other facilities.
• Assist with auction preparations and tenant communications with compassion.
• Maintain curb appeal; ensure the facility is clean, safe, and secure, with minor maintenance.
• Other duties as assigned.

Skills

Customer service

P&L management

Communication skills

Team collaboration

Tech proficiency

Outlook/MS Office

Maintenance ability

Driving required

Education

HS diploma

Tools

POS systems

Property management software

Job description

Prime Group Holdings, LLC is seeking a General Manager to lead daily operations at our self-storage facilities in the region. You will drive unit rentals, merchandise sales, and maintenance, while building strong customer relationships and ensuring secure properties.

You’ll oversee collections, deposits, and tenant communications, with a focus on occupancy, safety, and curb appeal. This role offers growth opportunities within a fast-paced, customer-focused team.