Self-Storage Operations Manager

Prime Storage; Canton (GA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with match

Paid time off

Job summary

Prime Group Holdings, LLC seeks a General Manager for Prime Storage Group to lead daily self-storage facility operations. Responsibilities include renting units, driving sales, handling collections, and maintaining security.

You will build customer relationships, oversee maintenance, and ensure high occupancy across locations. The ideal candidate has 2–4 years in a fast-paced, customer-facing environment with P&L involvement, strong communication skills, and readiness to work on-site.

Qualifications

• 2-4 years of relevant work experience in a fast-paced, customer-facing environment with P&L involvement.
• High School diploma or GED.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Tech-savvy with the ability to learn new applications and POS systems.
• Proficiency in Microsoft Outlook.

Responsibilities

• Deliver excellent customer interactions in-person and over the phone to meet tenants’ needs.
• Generate sales and maintain high occupancy through advertising and customer relations.
• Manage daily operations, including collections, deposits, and customer calls.
• Show and rent units by understanding tenant needs and offering the best storage solutions.
• Sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities.
• Assist with auction preparations and tenant communications with compassion.
• Maintain curb appeal: cleanliness, safety, and minor maintenance.
• Other duties as assigned.

Skills

Customer service

Sales skills

Operations management

Upselling

Education

High school diploma

Tools

POS systems

Microsoft Outlook

Job description

Prime Group Holdings, LLC seeks a General Manager for Prime Storage Group to lead daily self-storage facility operations. Responsibilities include renting units, driving sales, handling collections, and maintaining security.

You will build customer relationships, oversee maintenance, and ensure high occupancy across locations. The ideal candidate has 2–4 years in a fast-paced, customer-facing environment with P&L involvement, strong communication skills, and readiness to work on-site.