Self-Storage General Manager — Operations & Sales

Prime Storage; Folsom (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Vision Insurance

Disability Insurance

401(k) matching

Paid Time Off

Paid Holidays

Career Advancement

Bonus Opportunities

Job summary

Prime Group Holdings, LLC is seeking a General Manager for Prime Storage Group to lead daily self-storage facility operations, drive tenant-facing service, and optimize occupancy. You will supervise curb-appeal, maintenance, and merchandising, while building strong customer relationships across locations.

Ideal candidates bring 2–4 years of fast-paced, customer-facing experience and a track record in sales and P&L.

Qualifications

• 2–4 years of relevant work experience in a fast-paced, customer-facing environment with profit-and-loss exposure
• High School diploma or GED required
• Excellent interpersonal and communication skills
• Ability to work effectively both independently and as part of a team
• Technically savvy with the ability to learn new applications and Point of Sale systems
• Proficiency in Microsoft Outlook
• Must be physically able to perform routine maintenance duties daily and lift up to 50lbs
• Possession of a valid driver’s license, insurance, and reliable transportation
• Availability for travel and flexibility to work at various locations
• Competitive pay and bonus opportunities

Responsibilities

• Deliver excellent customer interactions both in-person and over the phone to meet tenants' needs
• Use creativity to generate sales and maintain high occupancy levels through effective advertising and customer relations
• Manage daily operations, including collections, deposits, and customer calls
• Show and rent units by understanding tenant needs and offering the best storage solutions
• Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities
• Assist with auction preparations, handling tenant communications with compassion
• Maintain the facility's "curb appeal" by ensuring it is clean, safe, and secure, and performing minor maintenance
• Other duties as assigned

Skills

Customer interactions

Sales

Communication

Teamwork

POS systems

Microsoft Outlook

Maintenance tasks

Lifting 50lbs

Driving license

Education

High School diploma

GED

Tools

POS hardware

POS software

Microsoft Office

Job description

Prime Group Holdings, LLC is seeking a General Manager for Prime Storage Group to lead daily self-storage facility operations, drive tenant-facing service, and optimize occupancy. You will supervise curb-appeal, maintenance, and merchandising, while building strong customer relationships across locations.

Ideal candidates bring 2–4 years of fast-paced, customer-facing experience and a track record in sales and P&L.