Self-Storage General Manager — Lead Sales & Ops

Prime-Storage-Group-; Payson (UT); On-site; USD 20,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Vision insurance

Short-term disability

Long-term disability

401(k) matching

Paid time off

Paid holidays

Career advancement

Job summary

Prime Group Holdings, LLC, is seeking a General Manager for Prime Storage Group to oversee the daily operations of our self-storage facilities. You’ll rent units, process moves, answer tenant questions, and ensure safety and curb appeal.

You’ll lead sales initiatives, manage collections, and coordinate maintenance with a focus on customer service and occupancy goals. This on-site role requires 2–4 years in a fast-paced customer-facing environment, a high school diploma, and the ability to lift

Qualifications

• 2–4 years of customer-facing experience in a fast-paced environment.
• High School diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work independently and as part of a team.
• Must be physically able to perform routine maintenance and lift 50 lbs.

Responsibilities

• Deliver excellent customer interactions in person and by phone to meet tenants' needs.
• Use sales skills to maintain high occupancy and cross-sell services.
• Manage daily operations: collections, deposits, and tenant communications.
• Show and rent units by understanding tenant needs and offering storage solutions.
• Assist with auction preparations and facility upkeep to maintain curb appeal.
• Perform routine maintenance and ensure safety and security.

Skills

Customer service

Profit & loss

Interpersonal skills

Communication

POS systems

Education

High School Diploma

Tools

POS systems

Microsoft Office

Job description

Prime Group Holdings, LLC, is seeking a General Manager for Prime Storage Group to oversee the daily operations of our self-storage facilities. You’ll rent units, process moves, answer tenant questions, and ensure safety and curb appeal.

You’ll lead sales initiatives, manage collections, and coordinate maintenance with a focus on customer service and occupancy goals. This on-site role requires 2–4 years in a fast-paced customer-facing environment, a high school diploma, and the ability to lift