Dynamic Self-Storage Operations Lead

Prime-Storage-Group-; North Carolina; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Career advancement

Job summary

Prime Group Holdings, LLC is seeking a General Manager to lead daily operations at Prime Storage Group self-storage facilities. You will handle rentals, sales, and maintenance while building strong tenant relationships and ensuring security and curb appeal.

The role emphasizes customer service, upselling opportunities, and coordinating truck scheduling, with an on-site, team-based environment. Expect competitive pay and growth potential across locations.

Qualifications

• 2–4 years in a fast-paced, customer-facing environment with potential P&L exposure.
• High School diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.

Responsibilities

• Deliver excellent customer interactions in-person and by phone to meet tenants' needs.
• Generate sales and maintain high occupancy through advertising and customer relations.
• Manage daily operations including collections, deposits, and customer calls.
• Show and rent units by understanding tenant needs and offering storage solutions.
• Sell merchandise and upsell insurance, schedule moving trucks, and cross-sell other facilities.

Skills

Customer service

Communication

POS systems

Education

High School diploma or GED

Tools

Outlook

Job description

Prime Group Holdings, LLC is seeking a General Manager to lead daily operations at Prime Storage Group self-storage facilities. You will handle rentals, sales, and maintenance while building strong tenant relationships and ensuring security and curb appeal.

The role emphasizes customer service, upselling opportunities, and coordinating truck scheduling, with an on-site, team-based environment. Expect competitive pay and growth potential across locations.