Self-Storage GM: Ops, Sales & Customer Care Lead

Prime Storage; Crestview (FL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health, dental, life, vision insurance

401(k) with company match

Paid time off and holidays

Career advancement opportunities

Job summary

Prime Group Holdings, LLC is seeking a General Manager for Prime Storage Group. You will lead daily operations, drive occupancy, and ensure top-notch customer service across facilities.

The role involves selling merchandise, managing collections, and coordinating maintenance while delivering excellent tenant experiences. Ideal candidates have 2–4 years in a fast-paced, customer-facing role, with a high school diploma, strong communication, and the ability to work independently and in a team.

Qualifications

• 2–4 years of relevant customer-facing experience in a fast-paced environment.
• High School diploma or GED required.
• Excellent interpersonal and communication skills.
• Able to work independently and in a team.

Responsibilities

• Deliver excellent customer interactions in-person and over the phone to tenants.
• Generate sales and maintain high occupancy through advertising and relations.
• Manage daily operations including collections, deposits, and calls.
• Show and rent units; upsell merchandise and insurance.
• Assist with maintenance, and coordinate moving trucks as needed.
• Travel and operate at multiple locations as required.

Skills

Customer service

Sales skills

Communication

Teamwork

Leadership

Education

High School diploma

Tools

POS system

Microsoft Office

Job description

Prime Group Holdings, LLC is seeking a General Manager for Prime Storage Group. You will lead daily operations, drive occupancy, and ensure top-notch customer service across facilities.

The role involves selling merchandise, managing collections, and coordinating maintenance while delivering excellent tenant experiences. Ideal candidates have 2–4 years in a fast-paced, customer-facing role, with a high school diploma, strong communication, and the ability to work independently and in a team.