Self-Storage Customer Success & Sales Associate

Mini Mall Storage Properties; Mound (MN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly pay

Paid time off

Bonus program

Full-time daytime schedule

Health, dental, vision, and life保险

Job summary

Mini Mall Storage Properties is hiring a Customer Service Representative (Self Storage) to blend customer service, sales, and property operations at our Minnesota locations. You will help customers find the right storage solutions and keep facilities safe, clean, and welcoming.

Join a fast-growing company with a daytime, full-time schedule, opportunity for career growth, and a comprehensive benefits package including health, dental, vision, life insurance, and a 401(k) match.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, sales, retail, hospitality, or property management is an asset.
• Strong communication and organizational skills.
• Comfortable working independently and managing multiple priorities.
• As part of the hiring process, a background check is required.
• Basic computer skills, including Microsoft Office.

Responsibilities

• Assist customers in person, by phone, and online.
• Convert leads into rentals through consultative selling and relationship building.
• Complete rental agreements, payments, and customer documentation accurately.
• Support collections, delinquency management, and auction processes.
• Conduct property inspections and maintain unit inventory.
• Ensure the facility meets cleanliness, safety, security, and brand standards.
• Process payments and complete daily business reconciliation.
• Support maintenance and property improvement initiatives.
• Safely lift, carry, and transport materials weighing up to 50 lbs on an occasional basis.

Skills

Customer service

Communication

Organization

Independent work

Background check

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mini Mall Storage Properties is hiring a Customer Service Representative (Self Storage) to blend customer service, sales, and property operations at our Minnesota locations. You will help customers find the right storage solutions and keep facilities safe, clean, and welcoming.

Join a fast-growing company with a daytime, full-time schedule, opportunity for career growth, and a comprehensive benefits package including health, dental, vision, life insurance, and a 401(k) match.