Security Systems Technician - Intrusion, CCTV & Access Control

Johnson Controls, Inc.; South Bend (IN); On-site; USD 39,000 - 54,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls, Inc. in Indiana is seeking a Security Technician to troubleshoot and service intrusion, IP CCTV, access control and fire alarm systems from multiple manufacturers. You will identify customer needs, explain next steps, repair as needed, and provide written or digital reports to ensure full functionality.

You will coordinate inspections, perform repairs, test systems, provide quotes and recommendations to improve building efficiency, and may upsell additional services.

Qualifications

• 6+ years in low-voltage or security industry.
• Excellent general knowledge of major security manufacturer platforms including Bosch/Radionics, Honeywell, Firelite, Silent Knight, DMP, DSC.
• Must be able to pass thorough background and identity checks.
• Well versed in Access Controls, CCTV, Burglary and Fire Alarms in Commercial Applications.

Responsibilities

• Locate and alleviate trouble with damaged equipment or wiring.
• Readjust equipment, repair, or replace inoperative equipment and test for operation.
• Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
• Performs repair and/or inspections of intrusion detection, IP CCTV, Access Control systems and fire alarms.
• Assists fellow service technicians with system repairs and completes minor repairs including battery replacement.
• Tests operation of system to the customer monitoring center to properly establish service connectivity.
• Complete all forms accurately and customer paperwork as required.
• Provide quotes to support recommendations and solutions.

Skills

Access Controls

CCTV

Burglary and Fire Alarms

Education

High school diploma or GED

Tools

Bosch/Radionics

Honeywell

Firelite

Silent Knight

DMP

DSC

Job description

Johnson Controls, Inc. in Indiana is seeking a Security Technician to troubleshoot and service intrusion, IP CCTV, access control and fire alarm systems from multiple manufacturers. You will identify customer needs, explain next steps, repair as needed, and provide written or digital reports to ensure full functionality.

You will coordinate inspections, perform repairs, test systems, provide quotes and recommendations to improve building efficiency, and may upsell additional services.