Security Systems Technician – Intrusion, CCTV & Access Control

Johnson Controls; Madison (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Starting Pay

Paid Training

Global Advancement Opportunities

Company Vehicle (as applicable)

Referral Bonuses

Comprehensive Benefits

Medical/Dental/Vision insurance

Health Savings Account (HAS)

Life Insurance

401(k) savings plan with company match

Short-Term and Long-Term Disability

Employee Assistance Program

Wellness Program

Job summary

Johnson Controls Security Technician is a troubleshooter and service expert with knowledge of intrusion, IP CCTV, access control and fire alarm systems from multiple manufacturers. You will identify customer needs, explain the next steps, and repair the system to restore full functionality in commercial settings.

You will inspect systems, provide written or digital reports, and deliver high‑level service to resolve building inefficiencies.

Qualifications

• 6+ years in low-voltage or security industry.
• Valid driver's license with an excellent driving record.
• High school diploma or GED.
• Ability to pass thorough background and identity checks.
• Well Versed in Access Controls, CCTV, Burglary and Fire Alarms in Commercial Applications

Responsibilities

• Troubleshoot intrusion, IP CCTV, access control and fire alarm systems.
• Identify customer needs and explain next steps and processes to repair the system.
• Inspect systems to ensure proper functionality and provide written or digital reports.
• Provide high level service to resolve building inefficiencies and customer issues.
• Act as a trusted advisor to propose solutions and outcomes at the time of service.
• Coordinate inspections and/or installations with authorities as needed.
• Test operation and establish service connectivity with monitoring centers.
• Provide quotes to support recommendations and upsell opportunities.

Skills

Low-voltage / security experience

Driver's license

Access Controls

CCTV

Burglary Alarm

Fire Alarm Systems

Blueprint reading

Tool use & maintenance

Education

High school diploma or GED

Job description

Johnson Controls Security Technician is a troubleshooter and service expert with knowledge of intrusion, IP CCTV, access control and fire alarm systems from multiple manufacturers. You will identify customer needs, explain the next steps, and repair the system to restore full functionality in commercial settings.

You will inspect systems, provide written or digital reports, and deliver high‑level service to resolve building inefficiencies.