Security Systems Field Technician II

Securitas Technology; Nashville (TN); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Training provided

Insurance package

401K with match

Paid time off

Educational assistance

Company vehicle, laptop, and cell

Job summary

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions with a global reach. The role focuses on servicing client sites, handling post-install issues, and executing major modifications to ensure uptime and system performance.

Responsibilities include troubleshooting tickets, end-to-end testing, and on-site installations, supported by a comprehensive benefits package.

Qualifications

• High School diploma or equivalent required.
• Experience installing and troubleshooting low voltage equipment.
• Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarms.
• Fire alarm experience with preferred brands (Bosch, Silent Knight).
• NICET certification or State Fire License preferred.
• ESA Certified Alarm Technician preferred.
• NTS Certified Service Technician preferred.
• Working knowledge of network communications and IP addressing.
• Certifications in enterprise grade CCTV and Access Control are a plus.
• Strong Microsoft Office skills.
• Excellent written and verbal communications.
• Excellent problem solving and time management skills.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues individually or as part of a team.
• Perform preventative maintenance to maximize availability and identify faults.
• Execute routine configuration changes (user permissions, app configuration).
• Document all system modifications with a change control system.
• Produce technical documentation for deployment details for technical and non-technical audiences.
• Perform pre-deployment end-to-end testing of upgrades and major modifications.
• Perform on-site installations of software upgrades and major modifications.

Skills

Problem solving

Analytical thinking

Time management

Verbal communication

Written communication

Education

High School diploma

NICET certification

State Fire License

ESA Certified Alarm Technician

Tools

Microsoft Office

IP addressing

Networking concepts

Job description

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions with a global reach. The role focuses on servicing client sites, handling post-install issues, and executing major modifications to ensure uptime and system performance.

Responsibilities include troubleshooting tickets, end-to-end testing, and on-site installations, supported by a comprehensive benefits package.