Security Systems Field Technician II

Securitas Technology; West Palm Beach (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Training program

Company vehicle

Company cell phone

Health insurance

Disability insurance

401K plan

Paid time off

Educational assistance

Career growth

Employee discounts

Job summary

Securitas Technology is seeking technically minded individuals to service and support our security solutions. You will handle post‑installation issues, perform on‑site configurations, and participate in upgrades and maintenance for commercial customers.

Role requires knowledge of low voltage equipment, CCTV, access control, and IP networks, with strong communication and problem‑solving skills. Company vehicle and benefits provided in a nationwide program.

Qualifications

• High School diploma required or equivalent.
• Familiarity installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Strong working knowledge of Microsoft Office.
• Strong written and verbal communications skills.
• Working knowledge of network communications and IP addressing.
• Excellent problem solving and analytical skills.
• Excellent time management skills.
• Positive attitude and strong work ethic.
• Certifications in enterprise grade CCTV and Access Control systems a plus.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues solo or in a team.
• Execute preventative maintenance tasks to maximize availability and identify faults.
• Perform routine configuration changes (user permissions, application configuration, etc.).
• Document all system modifications through a digital change control tracking system.
• Produce technical documentation describing system deployment for technical and non‑technical audiences.
• Perform pre‑deployment end to end testing of upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.

Skills

Communication skills

Problem solving

Time management

Teamwork

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Securitas Technology is seeking technically minded individuals to service and support our security solutions. You will handle post‑installation issues, perform on‑site configurations, and participate in upgrades and maintenance for commercial customers.

Role requires knowledge of low voltage equipment, CCTV, access control, and IP networks, with strong communication and problem‑solving skills. Company vehicle and benefits provided in a nationwide program.