Security Systems Field Technician I

Securitas Technology; Centennial (CO); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life Ins.

401K with 60% Match up to 6% of salary

Paid vacation, holiday, and sick time

Educational Assistance

Company vehicle, laptop, and cellPhone

Employee discounts on travel, gear, &

Wide variety of employee discounts

Job summary

Securitas Technology, a leading security solutions provider, seeks a Service Technician to support post-installation service, trouble tickets, and routine maintenance at client sites. You will diagnose issues, implement upgrades, and document changes for a secure, reliable environment.

Candidates should have hands-on experience with access control, CCTV, intrusion and fire systems; strong problem-solving and communication skills; and the ability to work both independently and as part of a team.

Qualifications

• High School diploma or equivalent required.
• Experience installing/troubleshooting low voltage equipment.
• Strong knowledge of access control, CCTV, burglary/alarm, intrusion and fire systems.
• Fire alarm experience preferred (Bosch/Silent Knight highly preferred; others a plus).
• NICET or State Fire License preferred; ESA/NTS certifications preferred.
• Working knowledge of network communications and IP addressing.
• Proficient with Microsoft Office.

Responsibilities

• Respond to trouble tickets to ensure uptime and performance.
• Diagnose and resolve application issues individually or in a team.
• Perform preventive maintenance to maximize availability and identify faults.
• Make routine configuration changes (permissions, application config).
• Document system modifications in change control tracking system.
• Create technical documentation for deployment details for technical and non-technical audiences.
• Test upgrades and modifications pre-deployment end-to-end.
• Perform on-site installations of software upgrades and major modifications.

Skills

Networking/IP addressing

Written & verbal communication

Problem solving

Time management

Education

High School diploma or equivalent

NICET certification or State Fire License preferred

ESA Certified Alarm Technician preferred

NTS Certified Service Technician preferred

Tools

Microsoft Office

Job description

Securitas Technology, a leading security solutions provider, seeks a Service Technician to support post-installation service, trouble tickets, and routine maintenance at client sites. You will diagnose issues, implement upgrades, and document changes for a secure, reliable environment.

Candidates should have hands-on experience with access control, CCTV, intrusion and fire systems; strong problem-solving and communication skills; and the ability to work both independently and as part of a team.