Security Systems Field Technician I

Securitas Electronic Security; Chicago (IL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life

401K with match

Paid vacation and holidays

Educational Assistance

Company vehicle, laptop, and cellPhone

Employee discounts

Training provided

Job summary

Securitas Technology in the United States seeks a Field Service Technician to service client sites, addressing post-installation issues and executing upgrades. You will diagnose, repair, and maintain access control, CCTV, alarm, intrusion, and fire systems, with focus on uptime and system integrity.

Responsibilities include on-site installations, pre-deployment testing, and maintaining thorough documentation.

Qualifications

• Experience installing and troubleshooting low voltage equipment.
• Strong knowledge of access control, CCTV, burglary, intrusion and fire alarm systems.
• Excellent written and verbal communication skills.
• NICET or related fire-system certifications are preferred.

Responsibilities

• Respond to trouble tickets to ensure uptime and performance.
• Diagnose and resolve application and system issues individually or in a team.
• Perform preventative maintenance to maximize availability and identify faults.
• Execute configuration changes and document modifications in change control systems.
• Produce technical documentation for deployment details for both technical and non-technical audiences.
• Conduct pre-deployment testing and on-site software upgrades.

Skills

Low voltage systems

Troubleshooting

Customer communication

Teamwork

Time management

Documentation

Education

High School diploma

NICET certification

State Fire License

ESA Certified Alarm Technician

NTS Certified Service Technician

Tools

IP networking basics

Change control documentation

Job description

Securitas Technology in the United States seeks a Field Service Technician to service client sites, addressing post-installation issues and executing upgrades. You will diagnose, repair, and maintain access control, CCTV, alarm, intrusion, and fire systems, with focus on uptime and system integrity.

Responsibilities include on-site installations, pre-deployment testing, and maintaining thorough documentation.