Security Systems Field Technician I

Securitas Technology; Iowa (LA); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life insurance

401K with match

Paid time off

Educational assistance

Company vehicle and devices

Employee discounts

Job summary

Securitas Technology is a world-leading provider of integrated security solutions, protecting clients’ people, customers, and assets. The service teams handle post-installation support, on-site installations, and special projects as needed.

The role involves responding to trouble tickets, diagnosing issues, and performing maintenance to ensure system uptime and reliability across video, access, intrusion, and fire systems.

Qualifications

• High school diploma or equivalent is required.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Fire alarm experience with Bosch, Silent Knight preferred; other brands a plus.
• ESA or NTS certification preferred.
• Working knowledge of network communications and IP addressing.
• Certifications in enterprise CCTV and access control are a plus.

Responsibilities

• Respond to trouble tickets to ensure uptime and system performance.
• Diagnose and resolve application issues, working individually or as a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes (user permissions, application configuration, etc.).
• Document all system modifications through a change control tracking system.
• Produce technical documentation describing deployment aspects for technical and non-technical audiences.
• Perform pre-deployment end-to-end testing of upgrades and major modifications.
• Perform on-site installations of software upgrades and major modifications.

Skills

Communication skills

Problem solving

Time management

Positive attitude

Strong work ethic

Documentation

IP addressing

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Securitas Technology is a world-leading provider of integrated security solutions, protecting clients’ people, customers, and assets. The service teams handle post-installation support, on-site installations, and special projects as needed.

The role involves responding to trouble tickets, diagnosing issues, and performing maintenance to ensure system uptime and reliability across video, access, intrusion, and fire systems.