Field Service Technician I - Security Systems

Securitas Technology; Des Moines (IA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Paid company training

Medical, Dental, Vision, and Life Ins.

401K with match up to 6%

Paid vacation, holiday, and sick time

Educational Assistance

Company vehicle, laptop, and cellPhone

Job summary

Securitas Technology – a global leader in integrated security solutions – is seeking an Alarm Technician to support post-installation issues and perform special project work. You will respond to trouble tickets, diagnose system faults, and perform on-site software upgrades and configuration changes.

Ideal candidates have a high school diploma, experience with access control and CCTV, and certifications such as NICET, ESA or NTS.

Qualifications

• High School diploma or equivalent required.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
• NICET certification or State Fire License preferred.
• ESA/NTS certifications preferred.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application and system issues.
• Execute preventative maintenance to maximize availability and identify faults.
• Perform on-site installations of software upgrades and major modifications.
• Document system modifications in change control system.
• Produce technical documentation for deployment to both technical and non-technical audiences.
• Pre-deployment testing of upgrades and modifications.
• Assist with end-to-end project tasks as needed.

Skills

Low voltage installation

Troubleshooting

Network/IP addressing

Documentation

Communication skills

Education

High School diploma or equivalent

NICET certification preferred

ESA Certified Alarm Technician preferred

NTS Certified Service Technician preferred

State Fire License preferred

Tools

Microsoft Office

Job description

Securitas Technology – a global leader in integrated security solutions – is seeking an Alarm Technician to support post-installation issues and perform special project work. You will respond to trouble tickets, diagnose system faults, and perform on-site software upgrades and configuration changes.

Ideal candidates have a high school diploma, experience with access control and CCTV, and certifications such as NICET, ESA or NTS.