Security Shift Supervisor - Lead & Coach Officers

Allied Universal; San Bernardino (CA); On-site; USD 25,000 - 34,000; Full time

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor in California to oversee security staff on a shift and coordinate with site leadership and account management to ensure high-quality coverage.

The role requires 18+, a high school diploma or 5 years verifiable experience, strong communication, a valid California driver’s license, and the ability to handle crisis situations with poise.

Qualifications

• Must be at least 18 years old.
• High school diploma or 5 years verifiable experience.
• Excellent written and oral communication and interpersonal skills.
• Must be able to prepare reports and logs neatly.
• Must be able to read and understand operating procedures.
• Driving positions require a valid California driver's license and clean driving record.
• Background check and drug/alcohol testing may be required.
• Intermediate computer skills for client sites.
• Ability to handle crisis situations calmly.
• Display exceptional customer service.

Responsibilities

• Supervise and coordinate delivery of quality security services on a shift.
• Act as liaison between site supervisor, Account Manager, and officers.
• Coach, recognize, and discipline staff within empowerment range.
• Handle common and crisis situations calmly and efficiently.
• Prepare timely written reports and logs.

Skills

Communication skills

Written reports

Interpersonal skills

Customer service

Crisis management

Decision making

Valid driver’s license

Reading procedures

Independent judgment

Education

High school diploma

5 years verifiable experience

Job description

Allied Universal is seeking a Professional Security Shift Supervisor in California to oversee security staff on a shift and coordinate with site leadership and account management to ensure high-quality coverage.

The role requires 18+, a high school diploma or 5 years verifiable experience, strong communication, a valid California driver’s license, and the ability to handle crisis situations with poise.