Security Shift Supervisor: Lead a Team, Crisis-Ready

Allied Universal; Sioux City (IA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision, basic life, A

Disability insurance

Retirement plans

Seven holidays paid at time and a half

Vacation after 1 year

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to oversee security operations on a specific shift at an assigned customer site. You will supervise security officers, coordinate with site supervisors and account managers, and ensure delivery of quality services on shift.

The role requires strong written and oral communication, ability to prepare reports, and the capacity to handle crisis situations calmly.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent, or 5 years verifiable experience.
• Effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the public.
• Must be able to prepare written reports and logs in neat handwriting.
• Must read and understand all operating procedures and instructions.
• Licensing requirements may be required by state/local laws.
• Driving positions require a valid Driver’s License, clean driving record, and insurance as required.
• Background investigation and post-offer/pre-employment drug/alcohol test may be required.
• Intermediate computer skills to utilize wireless technology at client sites.
• Ability to handle both common and crisis situations calmly and efficiently.
• Display exceptional customer service and communication skills.

Responsibilities

• Supervise and coordinate the delivery of quality services on a specific shift at an assigned customer.
• Act as a liaison between site supervisor, Account Manager/Field Operations Manager and security officers.
• Provide coaching, recognition and discipline within approved empowerment range.

Skills

Communication

Report writing

Crisis management

Customer service

Interpersonal skills

Computer skills

Education

High school diploma or equivalent

Tools

Driver's license

Job description

Allied Universal is seeking a Professional Security Shift Supervisor to oversee security operations on a specific shift at an assigned customer site. You will supervise security officers, coordinate with site supervisors and account managers, and ensure delivery of quality services on shift.

The role requires strong written and oral communication, ability to prepare reports, and the capacity to handle crisis situations calmly.