Security Shift Lead — People, Safety & Operations

Broadridge; Town of Hunter (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Broadridge in Wisconsin seeks a Security Shift Supervisor/Lead Coordinator to safeguard employees, clients, visitors, and property. You will supervise staff, set priorities, and ensure on-time completion while following contracts and policies.

Responsibilities include conducting inspections, resolving problems, drafting policies for management review, managing associate administration and scheduling, and coordinating with management on shift coverage.

Qualifications

• Minimum education level – High School graduate. College degree preferred.
• Experience level working in the security industry: At a Broadridge location – two years. At non Broadridge locations – six years. Military and/or Law Enforcement experience or the recommendation of the hiring manager can be substituted for the above experience.
• Must be computer literate and have typing proficiency. Be familiar with/able to use the following: MS Office (or an equivalent product) suite to include: Word, Excel, Access, Publisher, PowerPoint, MS Teams; Corel Draw; PDF applications (Adobe Acrobat Pro).
• Be familiar with security systems: Access control systems (S2 ACS a plus); CCTV systems (S2 NetVRs and Axis CCTV cameras a plus).
• Additional skill sets: Ability to communicate orally in a clear and professional manner; written communication; understanding budgetary processes.

Responsibilities

• Supervises staff in performance of work and provides guidance in the resolution of problems.
• Assigns work to meet completion dates in accordance with schedules fixed by higher supervision and subject to higher approval.
• Applies and assures employees adhere to established organization procedures, rules and regulations.
• Conducts performance evaluations for assigned staff.
• Responsible for ensuring that guard inspections and reliefs are conducted in accordance with the service contract.
• Makes periodic inspections of assigned facilities and personnel to ensure compliance with current Safety and Security policies and procedures.
• Investigates any complaints from Associates or staff.
• Able to draft policies and procedures for upper management review and implementation.
• Responsible for all activities of the shift.
• Responsible for all associate administration, such as counseling and scheduling.
• Run any shift without supervisory presence.
• Able to work from Monday-Friday 6AM-2PM. Shift is subject to change based on coverage and department needs. Must have flexibility.
• Must be able to travel and perform other related duties and functions as assigned by management.

Skills

Staff supervision

Prioritization

Leadership

Problem solving

Interpersonal skills

Oral communication

Written communication

Education

High school diploma

College degree preferred

Tools

MS Office

MS Word

MS Excel

MS Access

MS Publisher

PowerPoint

MS Teams

Corel Draw

Adobe Acrobat Pro

Access control systems

CCTV systems

S2 NetVRs

Axis CCTV cameras

Job description

Broadridge in Wisconsin seeks a Security Shift Supervisor/Lead Coordinator to safeguard employees, clients, visitors, and property. You will supervise staff, set priorities, and ensure on-time completion while following contracts and policies.

Responsibilities include conducting inspections, resolving problems, drafting policies for management review, managing associate administration and scheduling, and coordinating with management on shift coverage.