Security Service Technician III Fire & Access Control Pro

Convergint Technologies LLC; Massachusetts; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

13 days PTO

Life insurance

401K matching

Vehicle reimbursement

Wellness program

Job summary

Convergint Technologies LLC seeks a full-time Security Service Technician to service and support existing customers by handling service calls, routine maintenance, and small projects. You will diagnose, repair, and install systems while providing top-tier customer service.

Join a culture that values growth and collaboration. Travel locally may be required, with occasional overnight stays. A valid driver's license and strong technical skills are essential for success in this role.

Qualifications

• High School/GED or equivalent experience.
• 5–7 years servicing, integrating, and programming access control systems.
• Access control experience with AMAG / Lenel / Genetec / CCURE / S2 is preferred.

Responsibilities

• Respond to routine and non-routine service calls on time, diagnose, repair, and install projects as needed.
• Complete accurate service reports for invoicing and cost tracking.
• Provide excellent customer service and maintain a customer-first attitude.

Skills

Customer focus

Technical aptitude

Troubleshooting

Communication skills

Organizational skills

MS Office proficiency

Self-starter

Driver's license

Local travel willingness

Education

High School / GED

Tools

AMAG

Lenel

Genetec

CCURE / S2

Job description

Convergint Technologies LLC seeks a full-time Security Service Technician to service and support existing customers by handling service calls, routine maintenance, and small projects. You will diagnose, repair, and install systems while providing top-tier customer service.

Join a culture that values growth and collaboration. Travel locally may be required, with occasional overnight stays. A valid driver's license and strong technical skills are essential for success in this role.