Security Service Technician - Field Engineer & Support

Convergint; Mount Laurel Township (NJ); On-site; USD 41,000 - 61,000; Full time

Benefits offered by this job

Paid Time Off

401K Matching

Medical, Dental & Vision

Life Insurance

Vehicle reimbursement

Job summary

Convergint in Mount Laurel, NJ is seeking a full-time Security Service Technician to service and support customers by responding to calls, performing maintenance, and carrying out small projects. You will work with a dynamic team and have opportunities to grow with the company.

Ideal candidates have 3-5 years in fire alarm or electronic security, strong troubleshooting and programming skills, a valid driver’s license, and the ability to travel locally.

Qualifications

• Exceptional customer focus and ability to work under pressure.
• Solid technical skills related to fire alarm systems and electronic security systems.
• Solid programming skills and proven ability to troubleshoot problems.
• Self-starter who works well with direct supervision.
• Solid mechanical and electrical aptitude with hand and power tools.
• A valid driver’s license with a clean driving record.
• Ability to travel locally to jobsites on a regular basis.

Responsibilities

• Respond to routine and emergency service calls in a timely manner.
• Diagnose, troubleshoot, repair, and replace defective parts; install projects as necessary.
• Complete accurate service reports for invoicing and cost tracking.
• May install, configure, and support network systems for projects.

Skills

Customer service

Troubleshooting

Fire alarm systems

Electronic security

Programming skills

Self-starter

Driver's license

Travel locally

Tools

Milestone

Genetec

Avigilon

AMAG Lenel

DMP Bosch

Job description

Convergint in Mount Laurel, NJ is seeking a full-time Security Service Technician to service and support customers by responding to calls, performing maintenance, and carrying out small projects. You will work with a dynamic team and have opportunities to grow with the company.

Ideal candidates have 3-5 years in fire alarm or electronic security, strong troubleshooting and programming skills, a valid driver’s license, and the ability to travel locally.