Security Operations Manager - People and Performance

Allied Universal; San Jose (CA); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays & leave

Vacation accrual

Job summary

Allied Universal is hiring an Operations Manager in California to lead security services delivery across client sites. You will oversee frontline hiring, staffing, scheduling, training, and compliance while supporting employees and clients.

The role focuses on ensuring high-quality service, workforce stability, and operational consistency by addressing performance, maintaining staffing levels, and fostering strong client relationships.

Qualifications

• Minimum three years of leadership experience in a high-volume workforce
• Experience managing schedules and staffing per contract requirements
• Experience with payroll processing and compliance
• Strong in employee relations and discipline procedures

Responsibilities

• Manage selection and placement of security staff including first-line supervisors
• Create and modify post schedules in WinTeam to ensure coverage
• Oversee weekly payroll and timekeeping accuracy
• Address employee performance and conduct timely follow-ups
• Maintain client relationships and ensure contract compliance

Skills

Leadership

Staffing & scheduling

Payroll management

Employee relations

Budgeting

Education

High School diploma

College degree in criminal justice

Leadership/management training

Tools

WinTeam

Microsoft Office

BI Tools

Job description

Allied Universal is hiring an Operations Manager in California to lead security services delivery across client sites. You will oversee frontline hiring, staffing, scheduling, training, and compliance while supporting employees and clients.

The role focuses on ensuring high-quality service, workforce stability, and operational consistency by addressing performance, maintaining staffing levels, and fostering strong client relationships.