Security Operations Manager: Lead Teams & Client Safety

Allied Universal; Columbus (GA); On-site; USD 110,000 - 115,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Eight paid holidays

Vacation accrual

Job summary

Allied Universal is hiring an Account Manager in Columbus, GA. You will lead daily security operations, guiding security officers and supervisors to deliver exceptional service and protect people and property.

Manage scheduling with AI tools, develop teams, and strengthen client relationships. Requirements include a high school diploma or equivalent, 2+ years in security management, and strong communication.

Qualifications

• Must have a high school diploma or equivalent.
• Two years' experience in security management or operations.
• Ability to lead, coach, and retain a team while managing client relationships.
• Familiarity with emergency preparedness, risk assessments, and security protocols.
• Strong communication and decision-making skills; proficiency with MS Office.

Responsibilities

• Manage scheduling using AI-powered tools to meet contract hours and minimize unbilled overtime.
• Lead and develop security teams, overseeing payroll, performance, and employee relations.
• Enhance client relationships as the primary point of contact and ensure high-quality service.
• Handle security incidents, coordinate with clients and internal teams.
• Ensure compliance and site operations, including training, safety, and inventory control.

Skills

Business operations

Security management

Team leadership

Client relations

Decision making

Communication

Project management

Cost control

Education

High school diploma or equivalent

College degree in Business Administration

Tools

Microsoft Office

Job description

Allied Universal is hiring an Account Manager in Columbus, GA. You will lead daily security operations, guiding security officers and supervisors to deliver exceptional service and protect people and property.

Manage scheduling with AI tools, develop teams, and strengthen client relationships. Requirements include a high school diploma or equivalent, 2+ years in security management, and strong communication.