Security Operations Leader - People & Client Success

Allied Universal; Riverside (CA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical, dental, vision, basic life, A

AD&D, retirement plan

Eight paid holidays

Vacation accrual

Job summary

Allied Universal is hiring an Operations Manager to lead security service delivery across client sites. The role oversees frontline hiring, staffing, scheduling, training, and compliance, serving as a key support point for employees and clients.

This position focuses on proactive performance management, maintaining contractual staffing levels, and building strong client relationships to ensure service quality and workforce stability.

Qualifications

• High School diploma or equivalent.
• Leadership experience in a high-volume workforce environment.
• Experience building and developing teams.
• Proficiency in web-based applications and Microsoft Office and BI tools.
• Strong client relations and ability to manage a workforce.

Responsibilities

• Manage selection and placement for security professionals and supervisors.
• Create and manage post schedules to ensure coverage.
• Run weekly payroll and manage timekeeping records.
• Conduct disciplinary actions and maintain supervision.
• Maintain high employee morale and proactive communications.

Skills

Leadership

Team building

Client relations

Microsoft Office

BI tools

Education

High School diploma

College degree

Tools

Microsoft Office

BI tools

Job description

Allied Universal is hiring an Operations Manager to lead security service delivery across client sites. The role oversees frontline hiring, staffing, scheduling, training, and compliance, serving as a key support point for employees and clients.

This position focuses on proactive performance management, maintaining contractual staffing levels, and building strong client relationships to ensure service quality and workforce stability.