Security Operations Leader - Multi-Site & On-Call

Securitas US Business Unit; New Orleans (LA); On-site; USD 53,000 - 55,000; Full time

Job summary

Securitas Security Services USA, Inc. is seeking an Operations Supervisor to support our District Managers from our New Orleans, LA and Baton Rouge, LA offices.

The role oversees shifts of guarding operations across multiple sites, supervises officers and staff, and ensures post orders are followed while providing coaching and training. The position emphasizes leadership, field operations experience, and the ability to manage a fast-paced, service-driven environment with a focus on client

Qualifications

• Associate degree and 2 years of operations experience, or an equivalent combination of education and experience.
• Additional relevant experience can be substituted for the required education on a one-for-one basis.

Responsibilities

• Manages a shift and/or segment of guarding operations at multiple sites, supervising staff to ensure high-quality service.
• Ensures service expectations are met through client contact and regular inspections; initiates corrective action as needed.
• Provides status updates to management and clients; supports start-ups and contributes to security planning and surveys.
• Directs orientation, training, development and retention of staff; coaches employees and administers disciplinary actions as needed.
• Maintains payroll records and other employee/business information; reviews reports for accuracy and timeliness.
• Maintains a positive, professional environment in compliance with laws and policies; ensures staff understands and complies with requirements.
• Coordinates scheduling, staffing, equipment, and record-keeping to meet client needs while controlling labor costs.
• Provides input on company initiatives and assists management in resolving issues across departments.
• Responds on an on-call basis to emergencies and incidents at all hours.

Skills

Security operations

Supervisory practices

Leadership

Communication

Customer service

Interpersonal skills

Initiative

Multitasking

Confidential information

Vehicle operation

Education

Associate degree

Job description

Securitas Security Services USA, Inc. is seeking an Operations Supervisor to support our District Managers from our New Orleans, LA and Baton Rouge, LA offices.

The role oversees shifts of guarding operations across multiple sites, supervises officers and staff, and ensures post orders are followed while providing coaching and training. The position emphasizes leadership, field operations experience, and the ability to manage a fast-paced, service-driven environment with a focus on client