Security Team Lead - Operations & Client Service

Securitas Security Services USA, Inc.; Machias (ME); On-site; USD 52,000 - 78,000; Full time

Job summary

Securitas USA seeks a dedicated supervisor to manage Security Officers and Leads at multiple client sites. You will ensure adherence to post orders, complete rounds, file reports, and notify authorities in emergencies.

You will coach, train and discipline staff, and assist in payroll submissions while maintaining adequate post coverage. The role requires strong supervisory skills, a focus on customer service, and the ability to adapt to various sites and procedures in compliance with laws and

Qualifications

• Supervises Security Officers, Lead Officers and other personnel; ensures post orders followed and reports filed.
• Coaches and disciplines personnel; documents coaching actions and disciplinary actions.
• Trains officers; reviews post orders and assignments with staff.
• Participates in payroll submissions and ensures adequate post coverage.

Responsibilities

• Function as supervisor at client site(s) and ensure security requirements are met.
• Provide coaching, training and performance evaluations for staff.
• Coordinate with client representatives to ensure quality service and compliance.
• Prepare and submit required reports and maintain post coverage.

Skills

Supervisory experience

Customer service

Communication skills

Problem solving

Education

High School Diploma or GED

2 years related experience

Job description

Securitas USA seeks a dedicated supervisor to manage Security Officers and Leads at multiple client sites. You will ensure adherence to post orders, complete rounds, file reports, and notify authorities in emergencies.

You will coach, train and discipline staff, and assist in payroll submissions while maintaining adequate post coverage. The role requires strong supervisory skills, a focus on customer service, and the ability to adapt to various sites and procedures in compliance with laws and