Lead Security Operations & Client Relations

AUS; San Jose (CA); On-site; USD 80,000 - 84,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid holidays

Vacation accrual

Job summary

Allied Universal is seeking an Account Manager to lead daily security operations, guiding a team of officers and supervisors to deliver exceptional service. You will manage client relationships, scheduling, and incident response while maintaining compliance and safety standards.

Ideal candidates bring experience in security management, strong communication, and a track record of operational excellence within a fast-paced environment.

Qualifications

• At least two years in security management or operations leadership.
• Strong client relationship skills and ability to lead teams.
• Experience with emergency preparedness and safety protocols.

Responsibilities

• Manage scheduling using AI-powered tools to meet contract hours.
• Lead and develop security teams including payroll and performance.
• Maintain strong client relationships and high-quality service.
• Oversee security incidents and site compliance.

Skills

Effective communication

Leadership

Budgeting / cost control

Client relationship management

Emergency preparedness knowledge

Security operations

Microsoft Office

Education

High school diploma or equivalent

College degree in Business Administration or related field

Tools

CCTV systems

Access control systems

Badge administration

Job description

Allied Universal is seeking an Account Manager to lead daily security operations, guiding a team of officers and supervisors to deliver exceptional service. You will manage client relationships, scheduling, and incident response while maintaining compliance and safety standards.

Ideal candidates bring experience in security management, strong communication, and a track record of operational excellence within a fast-paced environment.