Security Operations Leader & Client Success Manager

Government Business Development Manager; York (York County); On-site; USD 61,000 - 71,000; Full time

Benefits offered by this job

Medical, dental, vision, basic life, A

Eight paid holidays

Vacation accrual

Job summary

Allied Universal® is hiring an Account Manager in York, PA to drive daily security operations, guiding security officers and supervisors to deliver exceptional service and protect people and property. You will lead from the front, developing teams, managing schedules with AI tech, and fostering strong client relationships.

The role requires leadership experience in security management, a high school diploma, and the ability to coordinate with clients and internal teams on incidents, emergencies,

Qualifications

• High school diploma or equivalent.
• Licensing requirements are subject to state and local laws and regulations and may be required prior to employment.
• Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business.
• Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment.
• Experience in leading, developing, and retaining a dynamic team while building positive client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Proficiency in web-based applications and computer systems, including Microsoft Office.

Responsibilities

• Manage scheduling using AI-powered technology to meet client contract hours and minimize unbilled overtime.
• Lead and develop security teams including payroll, performance, and employee relations.
• Enhance client relationships as the primary contact for clients, ensuring high-quality service that protects people and property.
• Handle security incidents and emergencies, coordinating with clients and internal teams.
• Direct compliance and security operational excellence, overseeing training, safety, and site standards and inventory management.

Skills

Leadership

Operations management

Client relationship management

Communication skills

Budgeting

Education

High school diploma

College degree in Business Administration

Tools

Microsoft Office

Scheduling software

Job description

Allied Universal® is hiring an Account Manager in York, PA to drive daily security operations, guiding security officers and supervisors to deliver exceptional service and protect people and property. You will lead from the front, developing teams, managing schedules with AI tech, and fostering strong client relationships.

The role requires leadership experience in security management, a high school diploma, and the ability to coordinate with clients and internal teams on incidents, emergencies,