Security Operations Lead — Client & Team Impact

Allied Universal; Seattle, Northern (WA, KY); Hybride; USD 77 000 - 94 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

Retirement plan

Résumé du poste

Allied Universal in Seattle, WA is hiring an Account Manager to lead daily security operations, protect people and property, and ensure client satisfaction. You will recruit, coach, and supervise security officers and supervisors, manage schedules, oversee payroll, and maintain strong client relationships while driving operational excellence.

This role requires strong communication, problem solving, and knowledge of security protocols; a customer-focused mindset helps you balance safety and

Qualifications

• High school diploma or equivalent.
• Licensing requirements may be required by state/local law.
• Valid driver's license if operating a company vehicle.
• Minimum of two years in business operations, security management, or supervising teams.
• Experience in leading and developing a team while building client relationships.
• Knowledge of emergency preparedness and security protocols.
• Ability to evaluate situations, make independent decisions, and resolve conflicts.
• Proficiency with web-based apps and computers, including MS Office.
• Ability to manage multiple projects and drive operational excellence.

Responsabilités

• Manage scheduling using AI-powered tools to meet contract hours and minimize unbilled overtime.
• Lead and develop security teams, including hiring, coaching, payroll, performance, and employee relations.
• Enhance client relationships as the primary contact to ensure high-quality service.
• Handle security incidents and emergencies, coordinating with clients and internal teams.
• Direct compliance and security operational excellence, overseeing training, safety, and site standards.

Connaissances

Leadership

Security operations

Team management

Client relations

Decision making

Microsoft Office

Formation

High school diploma

Outils

Microsoft Office

CCTV systems

Access control

Description du poste

Allied Universal in Seattle, WA is hiring an Account Manager to lead daily security operations, protect people and property, and ensure client satisfaction. You will recruit, coach, and supervise security officers and supervisors, manage schedules, oversee payroll, and maintain strong client relationships while driving operational excellence.

This role requires strong communication, problem solving, and knowledge of security protocols; a customer-focused mindset helps you balance safety and