Security Operations Lead – Client-Focused Manager (Wichita)

Alliedbarton Security Services; Wichita (KS); On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Eight holidays, sick and personal days

Vacation accrual

Job summary

Allied Universal is seeking an experienced Security Account Manager in Wichita, KS to oversee security operations and lead a team of professionals. You will schedule staff using AI tools, develop teams, and maintain strong client relationships to ensure protection of people and property.

Ideal candidates have prior security management experience, supervisory background, and a commitment to safety. The role emphasizes operational excellence, incident response, and compliance across sites.

Qualifications

• High school diploma or equivalent.
• Licensing requirements may be required by state/local law.
• Valid driver's license if driving a company or personal vehicle for business.
• Minimum of two years in business operations, security management, or supervising teams.
• Proven ability to manage client relationships and lead a dynamic team.
• Knowledge of emergency preparedness, security protocols, risk assessments, and coordination with law enforcement.
• Ability to make independent decisions and resolve conflicts efficiently.
• Proficiency with web-based applications and Microsoft Office; effective multitasking.

Responsibilities

• Manage scheduling using AI-powered tools to meet client contract hours and minimize unbilled overtime.
• Lead security teams; hire, coach, and oversee payroll, performance, and employee relations.
• Enhance client relationships; serve as primary contact to ensure high-quality service.
• Handle security incidents; coordinate with clients and internal teams.
• Oversee training, safety, site standards, and inventory control.

Skills

Scheduling

Team leadership

Client relations

Emergency response

Operational excellence

Budgeting

Education

High school diploma

College degree

Tools

Microsoft Office

CCTV

Access control

Badge administration

Job description

Allied Universal is seeking an experienced Security Account Manager in Wichita, KS to oversee security operations and lead a team of professionals. You will schedule staff using AI tools, develop teams, and maintain strong client relationships to ensure protection of people and property.

Ideal candidates have prior security management experience, supervisory background, and a commitment to safety. The role emphasizes operational excellence, incident response, and compliance across sites.