Security Account Lead: Client & Ops Manager

Allied Universal; Bakersfield (CA); On-site; USD 83,200 - 99,611; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid holidays

Job summary

Allied Universal, Bakersfield, California, is hiring a Security Account Manager to lead daily security operations, guide a team of officers and supervisors, and ensure the safety of people and properties under contract.

You will leverage AI-powered scheduling, strengthen client relationships, and drive operational excellence while controlling costs, with career growth in a global leader in security services.

Qualifications

• High school diploma or equivalent required.
• Minimum of two (2) years of experience in security management or supervising teams in a fast-paced environment.
• Experience leading, developing, and retaining a dynamic team while building positive client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Proficiency in web-based applications and Microsoft Office.
• Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence.
• Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory.

Responsibilities

• Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
• Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
• Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
• Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
• Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

Skills

Leadership

Communication

Scheduling

Operational excellence

Financial acumen

Education

High school diploma or equivalent

College degree in Business Administration or law enforcement‑related field

Tools

Microsoft Office

CCTV systems

Access control systems

Job description

Allied Universal, Bakersfield, California, is hiring a Security Account Manager to lead daily security operations, guide a team of officers and supervisors, and ensure the safety of people and properties under contract.

You will leverage AI-powered scheduling, strengthen client relationships, and drive operational excellence while controlling costs, with career growth in a global leader in security services.