Security Operations Lead

Securitas US Business Unit; Boston (MA); On-site; USD 84,000 - 102,000; Full time

Job summary

Securitas US Business Unit seeks a Security Operations Manager in Boston, MA to oversee security services for multiple client accounts. You will lead shift supervisors and officers, coordinate staffing, and ensure service excellence and client satisfaction.

The role requires strong leadership, incident reporting, and adherence to post orders and safety standards. This salaried position offers a structured schedule and professional growth within a corporate security environment.

Qualifications

• Associate’s Degree and 3 years of responsible experience in the security industry and/or business management.

Responsibilities

• Performs the duties of a Security Officer in accord with post orders and company policy.
• Provides lead direction at assigned Client site(s); ensures post orders are followed and reports filed.
• May counsel and discipline personnel and document actions.
• Assists in the training of Security Officers and review of post orders.
• Prepares, files and submits various reports as required.
• Meets with authorized Client representatives and ensures security requirements are met.

Skills

Security operations

Staff supervision

Scheduling

Client service

Problem resolution

Education

Associate’s Degree

Job description

Securitas US Business Unit seeks a Security Operations Manager in Boston, MA to oversee security services for multiple client accounts. You will lead shift supervisors and officers, coordinate staffing, and ensure service excellence and client satisfaction.

The role requires strong leadership, incident reporting, and adherence to post orders and safety standards. This salaried position offers a structured schedule and professional growth within a corporate security environment.