Security Operations & Client Relations Manager

Securitas US Business Unit; Hyannis (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

Securitas US Business Unit in Hyannis, MA is seeking a Security Services Manager to lead the delivery of security operations for an assigned account, focusing on client service, staffing, scheduling, and training. You will collaborate with client representatives, manage staff performance, oversee budgets, and ensure compliance with laws and company policies.

The role requires a Bachelor's or equivalent experience and strong leadership; travel may be required to support multiple sites and

Responsibilities

• Manages client relationships and ensures delivery of high-quality security services for the assigned account.
• Recruits, trains, mentors, and evaluates security staff; oversees scheduling and post orders.
• Plans and controls labor costs; monitors budget and payroll processes.

Job description

Securitas US Business Unit in Hyannis, MA is seeking a Security Services Manager to lead the delivery of security operations for an assigned account, focusing on client service, staffing, scheduling, and training. You will collaborate with client representatives, manage staff performance, oversee budgets, and ensure compliance with laws and company policies.

The role requires a Bachelor's or equivalent experience and strong leadership; travel may be required to support multiple sites and