Client Security Operations Manager

Securitas Security Services USA, Inc.; Barnstable (MA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Retirement plan

Medical and dental coverage

Life insurance

Paid holidays

Paid time away from work

Employee assistance plan

Job summary

Securitas Security Services USA, Inc. in Barnstable, MA seeks a leadership-focused account manager to oversee security services for an assigned account, coordinating client service, staffing, scheduling, and compliance with policies.

Responsibilities include staff training, budgeting, post orders, site inspections, and ensuring high-quality service while controlling labor costs. Qualifications emphasize associate degree plus 3 years experience in security or business management, strong

Qualifications

• Associate degree and 3 years of responsible experience in the security industry and/or business management.
• Equivalent combination of education and experience may be considered.
• Must meet pre-employment screening requirements including background check and drug screen.

Responsibilities

• Serve as a key client contact to ensure high-quality service and resolve issues.
• Coordinate staffing, scheduling and post orders for the assigned account.
• Oversee recruitment, training and development of staff and ensure performance standards.
• Assist in budget development and monitor labor costs.
• Ensure compliance with laws, policies and procedures while maintaining professional environment.

Skills

Client service

Staff supervision

Budget management

Scheduling

Recruitment

Training

Problem solving

Leadership

Negotiation

Policy compliance

Education

Associate degree

Tools

Excel

Job description

Securitas Security Services USA, Inc. in Barnstable, MA seeks a leadership-focused account manager to oversee security services for an assigned account, coordinating client service, staffing, scheduling, and compliance with policies.

Responsibilities include staff training, budgeting, post orders, site inspections, and ensuring high-quality service while controlling labor costs. Qualifications emphasize associate degree plus 3 years experience in security or business management, strong